We make sure our debt collectors have ample time in their scheduling to allow them the opportunity to go the extra mile and provide you with the personal touch needed to make our relationship work. We believe in getting feedback to you as quickly as possible. Instead of mailing you a form letter that generalizes a dispute your debtor may have with you, we call, fax and/or E-mail right away to detail the situation for you and receive your instructions. This immediate feedback is not only informative, but it is essential to collecting your debt. We have learned the importance of quick and decisive action. The quicker we respond, the better our chances of recovery.